The User Agreement (hereinafter referred to as the "Agreement") governs the relationship between the website "RateEx" (hereinafter referred to as the "Service") located at https://rateex.net and any visitor (hereinafter referred to as the "User") of this website.
1. General Provisions
1.1. The subject of the Agreement is to provide information services to the User regarding electronic exchange offices, exchange of cash and electronic currencies in the manner prescribed by this Agreement.
1.2. A visit by the User to any page of the Service's website means that the User agrees to the terms of the Agreement and is obligated to obey the rules established by the Administration, regardless of knowledge/ignorance of the rules and provisions of this Agreement.
1.3. The Service reserves the right to change the terms of the Agreement at any time without prior notice. The current version of the Agreement will be available on the Service's "User Agreement" page.
2. Procedure for the provision of services
2.1. The User shall independently use the Service's website by accessing the corresponding web pages of the Service.
2.2. When performing any action within the Service's website related to specifying the User's e-mail, the User confirms their consent to automatically register them on the Service's website according to the specified data if the User has not been registered before.
2.3. The Service reserves the right to refuse to provide services to the User, indicating the reason for the refusal in electronic form or without explaining the reasons.
2.4. Partial or full use of materials is permitted only on the condition that there is a direct hyperlink to the Service's website open for search engines. The font size and color of the hyperlink to the Service's website should not differ from the main style of the web resource on which this hyperlink is located.
3. Responsibilities of the parties
3.1. The Service is not responsible for failures in the operation of communication channels that ensure the operation of the Service, as well as for losses that the User has suffered or could have incurred as a result of using or not using the Service.
3.2. The Service is not responsible for the content of comments left on the website of the Service by Users or third parties, as well as for the content of news, information and advertising messages, publications, articles, and for any consequences of their posting on the website of the Service. The opinion of the Service may not coincide with the opinion of Users and third parties who post their publications within the Service. Responsibility for the content of statements, messages, and publications is sole to the User who posted them or third parties.
3.3. The Service is not responsible for the performance and content of links/hyperlinks on the site leading to other sites on the Internet.
3.4. The Service is not responsible for damage of any kind incurred by the User in connection with the loss, disclosure, or theft (hacking) of his data for access to the protected area of the Service website (hereinafter “Account”) by third parties.
3.4.1. The Service is not responsible for the operation of cryptocurrency exchanges and exchange offices presented on the website, as well as for damage of any kind incurred by the User in connection with their use.
3.5. The Service reserves the right to transfer, block, hide, modify, and dеlete messages of the User without warning that violate the rules of the Service, the rules of netiquette and morality, as well as the legislation of the country of which the User is a citizen.
3.6. The Service makes every effort to check the news, exchange rates, and any other similar publications by the Administration of the Service, however, it cannot guarantee 100% reliability, accuracy, and objectivity of these materials.
3.7.1. The user is obliged to be guided by the data provided by the Service about exchange offices and analyze them for the use of exchange offices with a pronounced positive reputation. If the User does not have enough data for analysis (a small number of reviews or their absence) or simply doubts solely due to his personal biases, the Service recommends he make a test exchange for a minimum amount at the selected exchange office and/or exchange parts.
3.7.2. Responsibility for the exchange operations performed on the exchanger's website is solely the owner of the exchanger as a person providing services within the exchanger's website. If the owner of the exchange office fails to fulfill its obligations in accordance with its own regulations, the Service undertakes to assist the User in every possible way in resolving this issue.
3.7.3. The service issues exchange rates strictly according to the information provided by the exchanger. If the exchange rate on the exchanger's website does not coincide with that presented on our website, the owner of the exchanger is solely responsible. In this case, the Service will help to resolve this issue by excluding the exchanger from monitoring.
3.8. The user is obliged to comply with the rules of netiquette and morality, as well as the legislation of the country of which he is a citizen.
3.9. The user is obliged to keep confidential and not transfer data for access to the Account to third parties.
3.10. The User is obliged not to interfere with the operation of the Service, but, on the contrary, to take part in the development of the Service.
3.11. Multi-accounting in all its forms is prohibited.
4. Privacy Policy
4.1. The privacy policy is set out in the "User Agreement for the Processing of Personal Data" section of the Service website and is part of the Agreement.
5. Other conditions
5.1. The Service shall be released from liability for the full or partial failure to fulfill obligations under the Agreement due to force majeure circumstances, namely: natural disasters, war or hostilities, damage or malfunction of communication lines, changes in legislation, or other extraordinary and inevitable circumstances beyond the control of the Service, against its will, and provided that these circumstances directly affected the operation of the Service.
5.2. Claims to the Service are accepted electronically through the feedback form located in the "Contacts" section of the Service website and will be considered within 10 working days.
